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Manager, Cloud Center of Excellence

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Information Technology
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Corporate
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COMPANY OVERVIEW
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com.  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com.  Every day each of our 15,000 NMG associates work towards the goal of enabling our customers to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
 
 DESCRIPTION
  • This role will focus on architecting, designing and building enterprise cloud capabilities and solutions for all cloud services on AWS. This role will collaborate with the Infrastructure, Technology Risk Management and Application Development organizations during design and development phases, providing guidance, interpretation, and engineering expertise. The role will additionally focus on the overall project technical and architecture design, cost effectiveness, quality of solution, knowledge transfer, and mentoring of the project technical team members. Lastly, the role will be keenly aware of cloud computing industry trends with regards to technology and adoption while also being proficient in the understanding of and application of various automation related tools and languages.
RESPONSIBILITIES  
  • Contributes to and supports the corporate Enterprise Cloud strategy, standards and best practices associated with all aspects Cloud offerings
  • Contributes to and support the corporate adoption of the DevOps methodology and Agile development
  • Strong networking knowledge with emphasis on VPC, Direct Connect, Multi-AZ design
  • Provides expert level design and engineering support towards the successful delivery of IT’s cloud project portfolio
  • Contribute towards continual service improvement activities related to the delivery of cloud services
  • Develop and implement internal systems, processes, and best practices to be used by other teams designed to increase productivity
  • Participate in deep architectural discussions to ensure solutions are designed for successful deployment, security, cost effectiveness and high availability in the cloud
  • Design, implement, and test disaster recovery and business continuity architecture
  • Create and implement automation in the form of infrastructure as code for cloud platform solutions
  • Ensure all infrastructure components meet proper performance and capacity standards
QUALIFICATIONS
  • Coding skills in at least one programming language and desire to learn more.
  • 4+ years of experience with cloud environments and services such as AWS
  • Familiar with Continuous Deployment and Automation concepts
  • Comfortable with large-scale production systems and technologies such as load balancing, databases, distributed systems or configuration management.
  • In depth, practical experience with Cloud methodologies (IaaS, PaaS, SaaS), automation, orchestration, trends and industry-leading cloud vendor offerings
  • Experience in architecting and implementing cloud-based solutions with robust Business Continuity and Disaster Recover requirements
  • 4+ years practical experience designing, building, and automating solutions utilizing AWS services such as EC2, S3, RDS, KMS, Route 53, Lambda, IAM, Kinesis, ECS and API Gateway
  • 3+ years’ experience working with cloud automation tools such as Terraform. AWS CloudFormation’s experience is also a plus.
  • 3+ years’ experience in building CI/CD pipeline automation in tools like Jenkins/Cloud bees with scripting languages such as Groovy, Ruby, or Python
  • 3+ years practical experience working in DevOps team/organizations with applied Agile development practices
  • 3+ years hands on experience with automated tooling such as Ansible
  • Hands on experience with Docker and container orchestration
 KNOWLEDGE/SKILLS     
  • Maintains current knowledge of marketplace changes, technology changes, and client businesses pertinent to cloud, server, storage and network virtualization
  • Possess a strong understanding of SDLC principles and processes
  • Ability to succeed in a fast-paced, high demand environment
  • Excellent oral and written communication skills
  • Demonstrates strong customer service awareness and orientation
  • Ability to communicate effectively with levels of Senior Management
 EDUCATION, TRAINING OR CERTIFICATION   
  • Bachelor’s Degree in computer science or engineering preferred
  • AWS associate certifications or higher preferred
  • Client Core Competencies Communicates with Impact; Demonstrates Customer Focus; Demonstrates Openness; Integrity and Trust; Embraces Innovation and Change
  • Level Specific Competencies Aligns Performance for Success; Ensures Operational/Process Excellence

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
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