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Facility Maintenance
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Neiman Marcus
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COMPANY OVERVIEW

For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com.  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com.  Every day each of our 15,000 NMG associates work towards the goal of enabling our customers to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

 

DESCRIPTION

Responsible for the maintenance of equipment in facility including material handling equipment, general building maintenance, electrical controls and troubleshooting, pneumatic controls and troubleshooting, forklift/reach truck maintenance, HVAC maintenance, etc.

    • Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair. • Ensure the store is in compliance with all local, state and federal laws. 
    • Create and adhere to annual budget for department. 
    • Execute preventative maintenance program for all store/restaurant equipment. • Ensure all emergency and life safety equipment and systems are inspected, tested and certified per local standards. 
    • Ensure compliance with the Americans with Disabilities Act (ADA). • Assist with the administration of all vendor contracts controlled by the engineering department. • Ensure that room maintenance requests are handled in a prompt and courteous manner. • Follow up on all alarms immediately to determine the exact location and cause.Determine emergency status and report findings to Front Desk.Take immediate action as necessary. • Assist as necessary with special projects and renovations. 
    • At least 3 years of progressive facilities management experience in a similar capacity; or a 2-year college degree. • High school diploma or equivalent required. 
    • HVAC, electrical, plumbing, boiler operations and general maintenance skills are preferred. • Must have a flexible schedule (exempt position)
    • Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects. • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and customers.
    • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with customers and employees in an attentive, friendly, courteous and service-oriented manner. 
     • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
     • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to maintain confidentiality of information. • Perform other duties as requested by management.

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
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