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Retail Sales Management
Last Call
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For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand,  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes,,, and  Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.

The Assistant Store Manager will provide assistance to the Store Manager in sales and merchandising efforts, while also focusing on Human Resources, Loss Prevention, and Operational responsibilities.   This manager strives to achieve the goals of the store as well as the Last Call Division.  This role will assist the Store Manager in driving sales and positive plan results through superior customer service, events, promotions, and motivation of the staff.  The Assistant Store Manager also acts as Manager on Duty and assists in leading the store’s daily operations, as well as contributes to the maintenance of the store through daily recovery.


  • Deliver flawless execution in weekly promotional signing changes and effectively communicate the current sales promotion to associates

  • Identify current business trends.  Communicate with store manager and merchants regarding merchandise needs and issues

  • Develop a high performing team of associates by teaching, coaching and providing actionable feedback to drive performance

  • Assess associate performance consistently and objectively

  • Effectively communicate key information to associates, such as product knowledge, new store promotions, and all company expectations

  • Oversee the shipping and receiving team to ensure accurate and effective processing of all incoming and outgoing merchandise

  • Plan for and manage the annual inventory process to deliver strong results

  • Lead full-cycle recruiting for the store to maintain appropriate staffing that supports business needs while also staying within payroll budget

  • Lead new hire orientation for all new associates and ensure associate understanding of expectations for their role

  • Oversee execution of on-the-job training for new associates in partnership with other store leaders

  • Execute administrative Human Resource tasks related to changes in associate data

  • Monitor payroll and expenses to achieve annual expense and contribution goals

  • Ensure that merchandise is recovered throughout the day and kept to presentation standards.

  • Establish and maintain customer relationships by leveraging in store tools of clientele and Sales Associate Email

  • Performs other duties as required


  • High School diploma.  Bachelor’s degree in business or fashion preferred

  • 2+ years of retail management experience

  • 5+ years of retail experience preferred

  • Basic Computer skills

  • Must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
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