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Architect, Marketing Technology

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Information Technology
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Corporate
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COMPANY OVERVIEW
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com.  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com.  Every day each of our 15,000 NMG associates work towards the goal of enabling our customers to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
 
DESCRIPTION

The Marketing Technology Architect will report to the Vice President, Marketing Technology focused on Customer Communication and Marketing Execution, including Promotion Management.  This role entails:  strategizing, roadmap planning, tool selecting, architecting/designing, building and implementing technology solutions to solve complex business problems as well as partnering with other technology and business teams to deliver enterprise wide end to end technology solutions for Neiman Marcus. 

RESPONSIBILITIES

  • Lead architecture, technical evaluation and design, and total cost of ownership determination for large scale cross-functional, enterprise-wide programs.

  • Be the expert and point-of-contact in core technical capabilities, processes, and applications for the Communication Hub and Marketing Execution portfolio of Marketing Technology.  Expected to solve the toughest technical challenges within the scope of the team.

  • Responsible and accountable for the architecture, technical design, performance, and solutions for the projects/programs in the Customer Communication and Marketing Execution portfolio.

  • Work with users and business executives to understand strategies and operations in order to develop technology capability roadmaps that are aligned with business/domain roadmaps. 

  • Lead and drive the conversation for long range business capability and architecture plans.

  • Provides advisory consulting to business and IT executives.

  • Provides mentoring and coaching to junior staff.

QUALIFICATIONS
  • Extensive experience implementing and configuring Marketing and Communication Systems: email, chat, automated bots, campaign management, promotion management, and custom development using web based, cloud architecture and micro-services.

  • Has experience in managing and processing large data sets distributed on multi-server, distributed systems from inception to execution.  Expertise in integration patterns with various internal and external systems.  Experience with data structures, ETL, and real-time communication.  Familiarity with tools such as Informatica, Snaplogic, Ab Initio, IBM MQ, and Tibco EMS.

  • Programming experience in building high quality software.  Skills with Java and Python preferred.

  • Ability to design highly available systems with fallback capability.

  • Demonstrated ability to think strategically about business and technical challenges

  • Experience with preparing systems for peak retail season.

  • Experience developing and leveraging relationships in cross-functional teams and across org charts

  • Experience influencing organizational decision making

  • Ability to lead end to end business process discussions

  • Demonstrate strong understanding of development processes and agile methodologies

  • Excellent presentation and communication skills


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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
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