Analyst-Business Operations
Key Areas of Responsibility:
- Able to serve as a liaison between cross functional teams to drive effective, timely solutions that fulfill both strategic and operational needs
- Own the design, development, and maintenance of scalable solutions for ongoing metrics, reports, analyses, dashboards, etc. to support analytical and business needs.
- Partner with department managers and business leaders to establish key metrics or success measures
- Work with team leadership to understand the customer needs and concerns as well as define solutions.
- Translate basic business problem statements into analysis requirements. Work with internal customers to define best output based on expressed stakeholder needs.
- Conduct data-driven analyses, create and use reporting tools to provide actionable, timely and accurate insights of system and business health
- Update stakeholders and project teams on progress, issues and risks before, during, and after development and implementation
Requirements
- Advanced analytical and problem-solving ability.
- Excellent communication skills, both written and verbal
- Ability to multi-task, organize and prioritize during heavy workload periods
- High attention to detail and accuracy
- Strong time management and organizational skills with the ability to meet strict deadlines
- Advanced skills in Excel, including developing macros and linking spreadsheets
- Bachelor’s Degree Required
- 3-5 years industry experience