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Sr Data Analyst, Customer Analytics

📁
Information Technology
💼
Bergdorf Goodman

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. 

Your Role 

Analyst role is focused on and accountable for analyzing business requirements and map them to application requirements, defining, documenting and managing
processes and policies (Organizational, Industry and regulatory). Analyst role focuses on : Business of IT, Compliance and Business/Application Analysis and
activities slightly vary based on the area. 

What You'll Do 

  • Preferred experience in remote work environments, demonstrating the ability to work autonomously and taking initiative.
  • Extract meaningful insights that inform business strategies and enhance the customer experience.
  • Understanding of predictive modeling techniques.
  • Effective prioritization and collaboration across teams, managing tight timelines with attention to detail.
  • Demonstrated ability to build strong working relationships with business leads and internal partners.
  • Ensure accuracy in data analysis by reviewing and validating datasets, identifying anomalies, and conducting thorough quality checks on your own work.
  • Excellent verbal and written communication skills.  Ability to effectively present analytics data to business users.
  • Accountable for identifying and analyzing business/stakeholder needs, conducting requirements gathering, and defining scope and objectives for large projects/programs/initiatives
  • Accountable for researching requirements, developing detailed specifications, and validating with the stakeholders for large projects/programs/initiatives
  • Communicating business / stakeholder needs to the implementation/servicing teams by translating them into implementable requirements
  • Oversees and create documentation of policies, standards, and procedures is created and managed to support the requirements.
  • Research & evaluation of the vendors, tools or services addressing the business/stakeholder needs.
  • Provides oversight for delivery of the requirements/services
  • Analyzes financial /business /compliance data ; prepares and distributes reporting
  • Collaborates with cross functional teams and external stakeholders; Serves as a liaison between IT and various stakeholders
  • Mentors and coaches other team members on application functionality/ business process, standards and policies 

Note: This role requires a self-driven individual comfortable with independent work in a remote setting, capable of making decisions, independent problem-solving, and effective task management without constant supervision. 

What You Bring 

  • Bachelor's degree, preferably in a quantitative or technical subject such as in Marketing, Finance, Economics, Mathematics, Engineering, or Computer Science.
  • 3+ years of experience in as a Data/BI Analyst or Data Scientist.
  • 3+ years of expertise in intermediate to advanced SQL, including joining multiple tables, writing subqueries, and using functions such as CASE, WINDOW, JOIN, GROUP BY, HAVING, and CTE.
  • 2+ years of experience in developing Tableau dashboards.
  • Python experience to complement data analysis tasks, and to automate processes that facilitate data manipulation and visualization workflows. 


Inclusive Benefits 
We offer an inclusive and comprehensive range of benefits to our valued associates, including:
•    Medical, Dental, Vision Benefits
•    Disability Benefits
•    Paid Parental Leave, Paid Family Leave, and Adoption Support 
•    Paid Time Off
•    Retirement Savings Plan (401K) and Life Insurance 
•    Financial Solutions
•    NMG Associates Core Discount of 30%
•    Personal and Professional Development Opportunities 
For more information, please click “Our Benefits” section on our career site or reference the link here: https://www.neimanmarcusgroup.com/benefits 
About Neiman Marcus Group 
As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.   
Our legacy of innovation and culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a female-founded, female-majority organization that outpaces the U.S. population in racial and ethnic diversity, our people are at the heart of our progress, and we take great care to protect and empower them.
We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law. 
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com. 

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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