Senior Manager, Customer Retention & Engagement
Thanks for your interest in the Senior Manager, Customer Retention & Engagement position.
Unfortunately this position has been closed but you can search our 527 open jobs by clicking here.
- Self-starter, someone who is excited about building new things and likes to get into the details!
- 6+ years of experience working in loyalty program management, CRM, customer experience strategy or customer marketing
- Experience managing projects across multiple stakeholders (e.g., marketing, analytics, store / web operations, product)
- Experience managing teams, being a role model for junior team members
- Ability to interpret data and draw out insights
- Excellent proficiency in excel and power point. Familiarity with data visualization tools (e.g., Tableau) and project management tools (e.g., JIRA)
- Retail and digital experience preferred