For our ADA-friendly site, please click here

Selling Services Coordinator

📁
Administrative Support
💼
Bergdorf Goodman
COMPANY OVERVIEW
For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders:  to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com.  Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home décor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele.  In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer.  Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com.  Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
 
DESCRIPTION
Responsible for assisting Selling Manager with customer service, retention tools, focus program, staff development, merchandise presentation, selling events, sales promotion and stockroom controls. Responsible for keeping track of daily numbers, negotiating vendor returns on merchandise and checks in all new receipts and pull client special orders.

Responsibilities

  • Ability to understand and analyze business metrics
  • Compile EOM reporting (sales associate’s metrics, sales/returns metrics, clientele capture metrics, etc)
  • Expenses/Invoices management – expense vendor setup, invoice processing, expense forecasting, closing, and journal entries through Oracle systems).  Reconciliation with finance department.
  • Establish a strong relationship with various teams within the company (Merchants, buyers, finance, accounts payable, etc)
  • Store-line incentive management – approvals, results tracking, and payouts
  • Key Associates management – bonus tracking and payouts, clothing allowance management
  • Compilation of PowerPoint presentations for meetings
  • Provide support on special projects in a solo or group setting
  • Store-wide communication of event invitations

Skills and Knowledge

  • Proficiency in all Microsoft software (advanced Excel knowledge)
  • Lotus Notes
  • Oracle based systems


QUALIFICATIONS

  • Ability to learn proprietary programs and systems
  • Ability to manage multiple projects concurrently
  • Detailed oriented and results driven
  • Highly Collaborative and adaptable to different audiences
  • Strong analytical, communication and presentation skills

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

Bergdorf Goodman

New York, New York

📁 Administrative Support

Bergdorf Goodman

New York, New York

📁 Administrative Support

Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
To listen to an audio clip of this information, click HERE.