Your Role

The Selling Assistant leads with a focus on customer service and relationship-building, embodying Bergdorf Goodman’s values of Excellence, Imagination & Graciousness. Thriving in a fast-paced luxury environment, this role supports the department in delivering seamless, personalized experiences to our most discerning clients. Balancing front-facing service with essential operational responsibilities, this role plays a vital part  in upholding the highest standards of excellence while growing within a premier retail setting.

Key Responsibilities Remain active and visible on the sales floor, providing a welcoming presence and greeting clientsPartner with management to support store openings and closingsAssist Sales Associates with inbound interselling by offering product knowledge and on-the-floor supportBuild strong working relationships with associates across all departmentsOrganize appointment scheduling and manage client interactions to ensure a seamless experienceMaintain and update client information to nurture lasting relationshipsProcess transactions accurately and efficiently at the POSHandle post-appointment follow-up, including order tracking, alterations coordination, and sending thank-you notesSupport digital selling initiatives and contribute to enhancing the team’s social media presenceHelp organize exclusive gifting programs and special experiences for top clientsEnsure all unsold merchandise is properly returned to stockMaintain the cleanliness and presentation of fitting rooms, coordinating with housekeeping and maintenance as neededSupport inventory management, including reconciliation and stock accuracyHelp maintain merchandise protection standards and overall floor organizationCommunicate effectively with peers, leadership, and high-level clienteleDemonstrate strong attention to detail and the ability to manage multiple priorities simultaneouslyExhibit excellent organizational skills and ensure timely follow-up on tasksStay up to date with POS systems and client management tools to optimize workflowPerform additional tasks and assignments as needed to support business operations

What You Bring A strong interest in fashion and a desire to learn and grow in luxury retailThe ability to thrive in a fast-paced environment while maintaining excellent service standardsA solution-oriented mindset with the ability to adapt and resolve challenges quicklyA collaborative, “win together” mindsetBasic proficiency with MS Office Product Suite, advanced proficiency preferredCertain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 poundsFlexibility to work evenings, weekends, and holidays