Sales Specialist -Men's Self Care Shop
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Enhance the client experience
- Greets and welcomes clients throughout all areas of the store
- Connects with clients in a friendly and meaningful way
- Provides clients advice and knowledge that they may not have realized they needed
- Makes every client interaction a personal and seamless experience
- Exhibits behaviors that support client satisfaction
- Educates self and client on merchandise, events, promotions, policy and services
- Demonstrates expert styling and brand knowledge for shop - including skincare, hair care, grooming, post workout and sleep
- Recommends merchandise based on expert product knowledge and client preferences, regardless of department or channel
- Graciously takes returns and offers options based on client’s needs
- Takes an omnitude approach to identify and recommend merchandise across all beauty channels
- Utilizes selling tools and store technology to sell across all channels effectively
- Promotes benefits of the InCircle program and opens new accounts