A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman’s heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group. 

DSA Role Overview:
The DSA (Designated Sales Associates) role is responsible for supporting the daily business of a specific brand or category within Bergdorf Goodman. This includes selling, shop merchandising, training, partnership with merchant team and the brand, and overall sales support.

RESPONSIBILITIES:
• Contribute 15+% of the brand’s total business, committing to drive the business with both personal sales and “out of home base” partnerships throughout the store
• Accompany buyer to showroom appointments and assist in assortment planning
• Timely reporting of vendor specific monthly sales figures to designated brand representative and Selling Managers
• Intensified participation in the planning and execution of trunk shows and/or special events with strategic partnership with both online and store leadership
• Coordinating special orders and reserves with buyer, brand, and sales associates
• Drive your business by developing partnerships with Personal Shoppers and other store associates to promote “out of home base” selling
• Leverage opportunities to regularly host and/or facilitate product knowledge trainings for store associates
• Provide customer feedback to buyer and brand on a consistent basis
• Remain committed for a minimum of 1 year to the DSA role to demonstrate measurable business driving capabilities

**Job description is not designed to cover or contain comprehensive listing of duties, responsibilities, or activities that are required of the employee for this job. Duties, responsibilities, activities may 
change at any time with or without notice.

Sales Associate Role Overview:

• Creates a welcoming environment by greeting and approaching customers
• Exceeds customer expectations by providing assistance with a positive attitude
• Recommends merchandise based on product knowledge and customer preferences
• Is knowledgeable and educates self and others on merchandise
• Demonstrates timely follow-up and follow-through on customer requests and commitments
• Actively creates a welcoming environment through teamwork and collaboration
• Effectively utilizes mobile devices to communicate with customers and expand business
• Effectively utilizes available clientele tools and resources to increase personal business
• Frequently advises customers of the benefits of the InCircle program
• Works to develop long term customer relationships
• Assist in maintaining visual and merchandise presentation standards on the selling floor
• Ensure audit compliance
• Demonstrate flexibility and ability to adapt to the changing needs of the business 

Qualifications:

• Excellent customer service skills
• Motivated and results driven
• Strong attention to detail
• Ability to work autonomously
• Commission sales experience preferred
• Previous retail experience preferred
• Standing, bending, lifting, climbing stairs
• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.