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Docent - Luxury Service Store Guide

Call Center/Customer Service
Bergdorf Goodman
Thanks for your interest in the Docent - Luxury Service Store Guide position. Unfortunately this position has been closed but you can search our 678 open jobs by clicking here.

Docent will educate customers regarding the store's offerings, remain knowledgeable about current store and industry offerings, and guide customers through the purchasing process.  The Docent is the key point of contact for customer interactions at the stores and must provide a positive and distinctive experience. 

    Educates customers on store offerings and new product

    Provides a friendly attentive and knowledgeable customer service experience for our customers

    Ability to connect with a diverse spectrum of clients and customers

    Accurately processes transactions

    Effectively communicates with team members, store managers and associates to solve problems and improve service

    Supports a positive work environment

    Adheres to company protocols for cash control, inventory management and procedures

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
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