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Customer Service Rep

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Call Center/Customer Service
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Bergdorf Goodman
Thanks for your interest in the Customer Service Rep position. Unfortunately this position has been closed but you can search our 929 open jobs by clicking here.
QUALIFICATIONS

Manage large amounts of incoming calls

Identify and assess customer needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication


Provide accurate, valid and complete information by using the right methods/ tools

Meet personal / customer team sales targets and call handling quotas

Handle customer service complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Must have excellent customer service skills, experience handling money and an overall positive work attitude


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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com.
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