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Client Services Rep

📁
Retail Store Customer Service
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Bergdorf Goodman
Thanks for your interest in the Client Services Rep position. Unfortunately this position has been closed but you can search our 915 open jobs by clicking here.
QUALIFICATIONS
  • Manage large amounts of incoming calls
  • Generate sales leads
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/ tools
  • Meet personal /customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution .  Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Must have great customer service skills, experience in handling money, positive attitude, and must like detailed work.
  • To perform this job successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required.

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Los Angeles and San Francisco Applicants: Neiman Marcus will consider for employment qualified applicants with criminal history as required by applicable law.
If you have a disability under the Americans with Disabilities Act or similar law, and you need assistance in accessing our Career Center or wish to discuss potential accommodations related to applying for employment at our Company, please contact ApplicantSupport@NeimanMarcus.com.
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