Business Supervisor, Celine
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman’s heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group.
Your Role
As the Celine Business Supervisor, you will be the Leader and brand ambassador for Celine in Bergdorf Goodman ensuring that there is consistency in providing superior client service and ensuring that the boutique exceeds defined performance targets while delivering the Bergdorf Goodman and Celine experience. You will work on-site in the store and you will report to the Sales Experience Manager.
What You'll Do
- Promotes the vision and culture of the Celine brand while championing Bergdorf Goodman values on a consistent basis
- Develop and achieve business goals, partnering with Bergdorf Goodman teams and Celine to devise creative and strategic solutions to increase sales
- Develops and strategizes with Bergdorf Goodman team to achieve sales goals for Celine
- With the Sales Experience Manager create and manage strategy to increase brand availability to all sellers
- Create and implement Client Strategies ensuring there is a clear vision for an Emerging Client Program in Bergdorf Goodman as well as a strategy for development and retention of current client relationships
- Leads the partnership and execution between Bergdorf Goodman and Celine on all client facing events and experiences
- Participates in seasonal buy reviews
- Visual liaison with Celine
- Facilitates Scheduling of all Celine training needs including Collection Edits, Selling Ceremony and Operations
- Writes Business recaps to communicate to all critical stake holders through executive summaries and seller communication
- Keep proprietary information within Bergdorf Goodman. Utilizing the upmost discretion in all communication
What You Bring
- 6+ years of experience in Retail management, Wholesale management, or related field.
- Strong ability to partner with both a team of sellers and clientele.
- Strong business acumen.
- Experience collaborating with multiple teams within and outside of the organization.
- Excellent verbal and written communication skills.
- Strategic and focused on the end results.
Operates with a high degree of ethics and integrity.