Bergdorf Goodman Store-Call Security Associate
A New York landmark since 1901, Bergdorf Goodman represents the global pinnacle of style, service and modern luxury. With its rich history of showcasing leading and emerging designers, the iconic store at 5th Avenue and 58th Street—the crossroads of fashion—is a singular destination for discerning customers around the world. BG.com expands on Bergdorf Goodman’s heritage, showcasing coveted collections for men and women in an unparalleled online shopping experience. Bergdorf Goodman is part of Neiman Marcus Group.
Your Role
Bergdorf Goodman is seeking a dedicated and vigilant Seated Security Guard to ensure the safety and security of our customers, employees, and merchandise. The ideal candidate will be responsible for monitoring the store premises, preventing theft, and responding to any security incidents while seated at a designated station.
Responsibilities
• Monitor Surveillance: Observe security cameras and monitor all areas of the store for suspicious activity or potential security risks.
• Customer Service: Greet and assist customers as they enter and exit the store, providing a visible security presence and deterring potential theft.
• Incident Response: Quickly and effectively respond to security incidents, alarms, or emergencies, coordinating with store management and law enforcement as necessary.
• Report Writing: Maintain detailed and accurate records of all security incidents, observations, and daily activities.
• Policy Enforcement: Ensure all security policies and procedures are followed by customers and staff, including access control and safety regulations.
• Loss Prevention: Actively participate in loss prevention strategies by identifying and addressing shoplifting and internal theft.
• Communication: Communicate effectively with store personnel and management to relay important security information and updates.
What you Bring
- Customer Focus
- Technical Learning
- Written Communication
- Conflict Management
- Functional/Technical Skills
- High school diploma or GED required. Investigators must possess strong leadership and organizational skills, as well as effective verbal and written communication skills.
- To perform this job successfully, an individual must be able to perform each job duty satisfactorily.
- The requirements listed above are representative of the knowledge, skills and/or ability required.