Transformation & Change Lead

RESPONSIBILITIES

·              Designs, develops, and implements change enablement strategies and plans to support large-scale strategic transformation initiatives

·              Collaborates with internal clients to assess change impacts and organizational needs and makes recommendations to address priority needs

·              Delivers change enablement services to key client groups, including leadership alignment, organizational readiness, engagement, training and adoption activities

·              Provides communications support including development of the communications strategy and plan, drafting key messages and content, and executing the communications plan for large scale change efforts

·              Supports organization design activities, including development of operating models and organization structures to support the future vision and creates implementation plans to successfully transition to the future state

·              Evaluates change enablement and communications effectiveness and its impact on business (e.g., measures ROI on business impact through formalized metrics and reporting) and adjusts as needed

·              Creates and executes project plans for all change enablement and communications deliverables and escalates any issues or risks

 REQUIREMENTS

·              Bachelor's degree from an accredited university in Psychology, Organization Development, Business or a related field

·              3+ years of experience in change management principles, methodologies and tools

·              Change management certification preferred (PROSCI, etc.)

·              Ability to multi-task and work both in a team and independently within a high pressure, deadline driven environment

·              Experience with large-scale, multi-phased change effort

·              Excellent customer service and interpersonal relationship skills

·              Excellent written and verbal communication skills