Store Systems Coordinator

Job Summary

The Store Systems Coordinator is a full-time, entry level position in the Corporate Operations department.  This position is responsible for supporting the local sales operations at 43 full-line stores, Bergdorf Goodman, and 25 clearance centers.  The department as a whole manages systems within the stores (such as point-of-sale, iOS applications, managing omnichannel inventory sharing, clientele, shipping system) and the coordinator position supports ongoing efforts to improve systems functionality and operational efficiency.

Job Duties

·         Prepare a variety of reports that detail store sales, transfers, and customer shipments

·         Oversee daily communication to store managers on customer order problems

·         Send frequent reports and make phone calls to maximize store performance

·         Assist the Store Systems team in supporting store facing applications

·         Other tasks as assigned by supervisors and operations directors

Job Requirements

·         Verbal and written communication skills

·         Planning and organization skills

·         Ability to react fast on store issues

·         Ability to perform well under short deadlines

·         Flexible, able to multitask

·         Proficiency in Microsoft Excel

·         Experience with other Microsoft Office applications

·         Bachelor's degree from a four-year college or university or equivalent experience, preferably in retail or service environment