Chanel Business Manager
- 📁
- Retail Sales Management
- 💼
- Bergdorf Goodman
- 📅
- Jun 24, 2022 Post Date
Chanel Business Manager
The CHANEL Business Manager is the leader and brand ambassador for CHANEL in Bergdorf Goodman, playing a crucial role in building and developing an exceptional team. The Business Manager drives results, consistently provides superior client service and ensures the boutique exceeds defined performance targets while delivering on both the BG and vendor brand experience.
Responsibilities
- Promotes the vision and culture of BG, while balancing the alignment of loyalty to the BG brand and being a champion of the vendor brand
- Develops and achieves business goals, partnering with BG and the vendor to devise creative and strategic solutions to increase sales
- Owns Associate performance management, career development, and coaching as needed.
- Recognizes and celebrates outstanding Associate performance, addresses opportunities for business and behavioral evolvement.
- Manages BG strategy and initiatives to achieve sales goals for the vendor and the achievement of each homebase associate’s goals (including sales volume, and any defined KPIs)
- Creates and manages a strategy to increase brand availability to OHB Emerging Sellers
- Creates and implements Client Strategies ensuring there is a clear vision for an Emerging Elite Program in BG as well as a strategy for Development and Retention of current VIC client relationships
- Leads the partnership and execution between BG and vendor brand on all client-facing events and experiences
- Visual liaison with the vendor brand
- Facilitates scheduling of all vendor brand training needs including collection launches, seasonal marketing, selling ceremony and operations
- Collates business recaps to communicate to all critical stake holders through executive summaries and seller communication
- Keep proprietary info in BG, utilizing the utmost discretion in all communication